Welcome to Karaoulanis Beach Hotel and to the beautiful village of Agios Ioannis!!
Worldwide we are running a special era, therefore we have taken all the additional, yet necessary measurements to maintain safety and sanity both for all of our guests and our personnel, ensuring at the same time that even under these circumstances you will all still enjoy pleasant summer holidays!
On the following text you shall read all the new regulations and methods we have reinforced our hotel policy with and which you will come across at your arrival and during your staying.
General regulations:
- To assure our guests’ safety and comfortness, our hotel is being daily sanitized, always following by the book the strict recommendations and orders in collaboration with the public health national authority.
- In all public areas of the hotel you will find hand sanitizers.
- Our personnel uses all necessary personal protective equipment and has been trained according with the sanity and safety protocols.
- Hotel’s personnel health is being daily and thoroughly observed.
It is recommended that sanity face masks are used when the guests are in the hotel’s public areas. - Safety distances of 1,5 meter per person is highly recommended to be followed.
- Hotel’s facilities and staff’s working areas are thoroughly and regularly cleaned and sanitized.
- Room keys are being sanitized using an approved sanitizing product.
- Any extra decorative pillows and magazines have been removed from the rooms.
- Embracement and handshakes are welcoming gestures that characterize Greek culture , however this year we will use other welcoming gestures that won’t need physical contact.
Housekeeping:
- The room is being sanitized and cleaned thoroughly before your arrival in the following surfaces/objects: entrance door, balcony doors, fridge, kitchen and oven, handles of all furniture, tables, chairs, lamps, on-off switches, curtains, wardrobes and wardrobe hangers, telephone, television, hair- dryer, bath tub/shower unit and soap cases, all kitchen’s equipment, garbage cans, remote controls of TV and A/C are covered with new plastic covers.
- Surfaces that are covered with cloth are being vaporized with special machine at 70 degrees.
- Housekeeping service is no longer offered in daily basis , but it is arranged according to our guests wish for no or partial service.
Housekeepers will have access to your room after 2 overnights for cleaning, or arranged otherwise if guests declare and wish so. - Laundry protocols for towels and white linen have been upgraded so they align with the official instructions that demand higher temperature and approved washing products , and are followed by our external freelancer cleaning colleagues.
During your stay:
Garbage disposal in daily basis takes place from 08.00 until 14.00, either by you or our personnel. Garbage is disposed into the special cans we will indicate you at your arrival. In your room you will find bags for that purpose. Please, while bags are being thrown to be well closed.
The Hotel Swimming Pool will remain closed for this year in order to avoid overcrowding based on the new conditions, specifications required, the new regulations to ensure the health of all of us.
Swimming pool’s dimensions are not the ones required by the regulations, so for safety –sanity reasons it will be closed.
Elevator is not for public use, it will function only from 08.00 until 23.00 for luggage only or in case or emergency.
Please leave as long as possible the windows open and avoid the use of air condition.
Keep the safety distance per person 1,5 – 2 meters and /or follow the special sighs wherever they are marked. Stay in the public areas of the hotel the least possible time.
Stay at your room in case you feel sick and pleas do inform the reception to get the necessary help/instructions.
Check in, check out....
check in takes place after 15.00 and check out until 11.00.
At your arrival only one person per room enters the reception with all the necessary documents of all people expected to be hosted at the room.(identity cards/ passports, vouchers if the reservation is made through a tourist agency). Hotel is obliged by law to maintain for safety reasons archives with personal information: full name(name-surname), home address, email address, telephone number, following the instructions of GDPR protocol.
To avoid queue lines in reception you may short your bill out during your stay or /and until your last overnight.
THANK YOU FOR YOUR UNDERSTANDING AND COLLABORATION!
KARAOULANIS BEACH HOTEL
- Free Wireless Internet (8 Mbps shared broadband connection, limited speed in the area due to lack of fiber optical)
- Air conditioning
- Fully equipped kitchen (Refrigerator, Mini-oven, Kettle, Toaster, Kitchenware - except frying pan ...)
- Television (Limited Digea signal)
- Radio
- Phone
- Hair dryer
- Balcony or veranda (overlooking the sea)
- Baby bed available on request (limited option)
- Cleaning is done six (6) times a week
- change of clothes
- every 3 days for sheets
- every 2 days for towels
The hotel features:
- Reception open from 8.00 am - 23.00 p.m.
- Wake up service
- Lobby sitting area and library
- Coffee-Snack (available only takeaway)
- Free Wireless Internet (limited speed in the area due to lack of fiber optical)
- Safe box
- Lift (Interior A Building / Building B does not have an elevator -2 floors) Suites Garden
The hotel does not have a private car park The first public car park is located about 150 meters away from the camps and the 2nd municipal car park at about 200 meters. next to the river in the information office.
No pets allowed.
The first route is through Portaria, climbing the mountain you arrive in Chania, where is and the skiing center center. There, you will descend on the eastern side by the borough Mouresi. (55km.)